We promise 4 things:
• As a small, locally-owned business, our customers are actually our neighbors, our friends, our family, our community - all groups of people in our lives that we care deeply about. We like to think of our customers as friends that are stopping by, or calling to say hi - not random numbers or names hiding behind a screen. We know our reputation is on the line with every order we send out, and we do not take that lightly.
• Sending out "good" product isn't enough. We get the best quality, freshest flowers and plants that we can. They're the same ones we send to our own relatives and friends to enjoy, too. We want the plants and flowers to last, and not just to save ourselves from getting less-than-satisfactory phone calls. We know that when you call us to send something, it's because you want a gift that represents you, and your sentiments, for longer than the day they arrive.
• Every order that we send out for local delivery is delivered by a real person. And not any person, but someone on our staff. Flowers arrive completely arranged, ready for displaying, and not in a box (unless it's requested that they come in a box!).
• Last one: your order matters. It's not taken for granted. We know that you've made a conscious choice to shop with us, and we always want to make sure that choice is not ever a regret.